Terms & Conditions
Use of the terms ‘we’ and ‘our’ in the following documentation refer to Mystical Enigma Kinesiology.
Introduction
These Terms and Conditions govern the use of any and all of our services online and in-person. By accessing or using Mystical Enigma Kinesiology's services or products, you agree to comply with and be bound by these terms. Please read them carefully. If you do not agree with any part of these terms, you must refrain from the use of our services.
Services
Mystical Enigma Kinesiology offers a range of holistic health and wellness services including, but not limited to, kinesiology consultations, online and in-person sessions, workshops, and the sale of various kinesiology tools and natural wellness products. Our services are designed to support your overall well-being but are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
User Obligations
By using our services, you agree to provide accurate and complete information about yourself as prompted in-person or by our forms and to maintain and promptly update your information to keep it accurate and complete. You agree not to use the services for any unlawful purpose or in any way that could damage, disable, overburden, or impair the services or interfere with any other party’s use and enjoyment of the services.
Payment and Cancellation Policy
All fees for services must be paid in full prior to the provision of the service unless otherwise agreed upon. We accept various forms of payment as indicated on our website. No-shows or cancellations made 48 hours prior to the appointment will not be refunded.
Limitation of Liability
Mystical Enigma Kinesiology shall not be held liable for any direct, indirect, incidental, special, consequential, or exemplary adverse effects or emotional turmoil that may arise from the use of our services and products. By using our products or services, clients acknowledge that they are the sole arbiter of their own health and well-being journey and delve into the depths of their own psyche at their own risk. Furthermore, while we strive to offer effective and beneficial services, we do not guarantee any specific outcomes or results, and the effectiveness of our services may vary among individuals. Clients agree that Mystical Enigma Kinesiology will not be responsible for any adverse effects, injuries, or lack of effectiveness experienced during or after the use of our services and products.
Confidentiality
We are committed to maintaining the confidentiality of our clients personal information. Any information shared during consultations, kinesiology sessions or by any other means of communication with Mystical Enigma Kinesiology will remain confidential and will not be disclosed to third parties without the consent of our clients, except as required by law. We use secure systems to protect your data, but please be aware that no system is completely foolproof.
Modifications to Terms
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective immediately upon posting on our website. Your continued use of our services following the posting of revised terms means that you accept and agree to the changes. As such we encourage you to review this policy periodically.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Mystical Enigma Kinesiology operates. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: mysticalenigmakinesiology@gmail.com
Phone: (61) 492-868-159
By using Mystical Enigma Kinesiology's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Mystical Enigma Kinesiology as a guiding light on your journey to greater balance and wellness.
Privacy Policy
At Mystical Enigma Kinesiology, we are committed to safeguarding the confidential information our clients share with us. This privacy policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you agree to the terms outlined in this policy.
Collection of Personal Information
We collect personal information to provide our clients with kinesiology services tailored to their needs. This may include name, contact details, date of birth, medical history, treatment plans, and any other relevant information you choose to share with us. We collect this information through various means, including intake forms, direct communication, and during kinesiology sessions.
Use of Personal Information
The personal information we collect is used solely for the purpose of delivering and improving our kinesiology services. Specifically, we use your information to:
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Develop and implement personalised, treatment plans.
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Communicate with you regarding appointments, updates, and follow-ups.
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Maintain accurate records for administrative and billing purposes.
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Conduct assessments and evaluations to monitor progress and outcomes.
Disclosure of Personal Information
We respect your privacy and will not disclose your personal information to third parties without your explicit consent, except in the following circumstances:
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When required by law or legal proceedings.
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If there is a risk of harm to you or others.
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For the purposes of professional supervision or consultation, where identifying information is kept confidential.
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To comply with regulatory requirements or audits.
Protection of Personal Information
We use a closed system as a security measure to protect your personal information. Removing the risk of unauthorised access, disclosure, or destruction. These measures include secure storage systems and end-to-end encrypted communication. Only authorised personnel have access to your personal information, and they are bound by confidentiality agreements.
Access and Correction
You have the right to update your personal information at any time. If you believe that any information we hold about you is inaccurate or outdated, please contact us, and we will promptly make the necessary corrections.
Retention of Personal Information
We retain your personal information for at least seven years as required by Australian law. Once your information is no longer needed, we will dispose of it in a secure manner.
Security:
Video surveillance footage is used to monitor the safety of our clinic, ensuring a secure environment for both clients and staff. These recordings are strictly for security purposes and are stored securely.
Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. To stay informed, updates to our policy will be accessible on our website.
Contact Us
If you have any questions or concerns about our privacy policy or the handling of your personal information, please do not hesitate to contact us via:
Email: mysticalenigmakinesiology@gmail.com
Phone: (61) 492-868-159
Your privacy is of utmost importance to us at Mystical Enigma Kinesiology. We are dedicated to protecting your personal information and ensuring a safe and confidential environment for your kinesiology services. Thank you for placing your trust in us.